Ban for violating clause 4.1.7

Clause 4.1.7 of the licence agreement

Clause 4.1.7 of the licence agreement for all platforms has the following interpretation:

4.1. User shall not perform the following actions in relation to the Game:
4.1.7. The User shall not upload, publish, distribute, or otherwise make available any content in any form that:

• contains materials that violate generally accepted standards of decency, including pornographic, offensive, threatening, defamatory, or otherwise similar materials;
• is used for political purposes and/or contains political or military propaganda, slogans, symbols, emblems, or other identifying signs unrelated to the content of the Game;
• contains references to or is associated with organizations recognized as extremist or terrorist and prohibited in any jurisdiction;
• contains materials that justify or advocate extremism or terrorism, or that include propaganda or public display of Nazi symbology or insignia, or symbols or insignia similar to Nazi ones to the extent that they may be confused therewith;
• contains propaganda or advocacy inciting social, racial, national, or religious hatred, hostility, or enmity; degrades honor or dignity; promotes the exclusivity, superiority, or inferiority of individuals based on religion, social status, race, nationality, gender, language, or any other grounds;
• misleads or may mislead others as to the identity of the person posting such content (Users are prohibited from impersonating any other person);
• contains materials that violate or call for the violation of applicable law;
• or otherwise includes content that is prohibited by applicable law and/or infringes upon the rights or lawful interests of any person.

To read the licence agreements for each platform, click on the links below:

• EXBO Launcher Licence Agreement;
• Steam Platform Licence Agreement;
• Epic Games Platform Licence Agreement.

What do I do if I receive a ban?

If you do not admit your guilt and if you consider this ban to be erroneous, you have the right to request a review of your in-game ban at our technical support centre.

For this, you will need to do the following steps:

1. Enable two-factor authentication by app, depending on your platform.
2. Send a ticket to our technical support and attach the filled in form to it.

Attention! Create a ticket from the account on which the character is located.

Game ban review form

Please fill in the following form and paste it into the text box of your ticket:

1. Name of the character that is banned in the game:
2. Platform you are playing on:
3. Region you are playing on:
4. The reason for which the game ban was received:
5. Description of the situation and your opinion about the ban:

We would like to remind you that our game is available on EXBO, Steam, VK Play, 4game, Epic Games platforms.

In addition, our game is available on the regions Russia, Europe, North America, Southeast Asia, Northeast Asia.

Other guides

• Ban for violating clause 4.1.1;
• Ban for violating clause 4.1.2;
• Ban for violating clause 4.1.3;
• Ban for violating clause 4.1.4;
• Ban for violating clause 4.1.5;
• Ban for violating clause 4.1.6;
• Ban for violating clause 4.1.8;
• Ban for violating clause 4.1.9;
• Ban for violating clause 4.1.10;
• Ban for violating clause 4.1.11;
• Ban for violating clause 4.1.12;
• Ban for violating clause 4.1.13;
• Ban for violating clause 4.1.14;
• Ban for violating clause 4.1.15;
• Ban for violating clause 4.1.16;
• Ban for violating clause 4.1.17;
• Ban for violating clause 4.1.18;
• Ban for violating clause 4.1.19;
• In-game chat access banned.